Looking down over a bush-covered valley in Fiordland, New Zealand, with a rainbow arcing across it

Brand, Growth & Lifecycle Marketing

Integrated Marketing Strategist specialising in brand, lifecycle and growth marketing across B2B and B2C.

Christchurch, New Zealand, since 2020 Work rights: NZ · Canada · Hong Kong English · Cantonese · Mandarin · Japanese

Previously

  • Foodstuffs South Island
  • Alexanders
  • ProHealth Asia
  • Bridgeway Fund Management
  • HKUST Business School
  • WGSN

What that has looked like

14 yearsGrowth, brand, lifecycle & digital marketing
500%Operational efficiency uplift via automation & workflow
2–4×Industry benchmark performance
100%Revenue growth delivered in 1 year
50%Marketing cost reduction with 10% revenue growth
70%New MQLs generated via paid media
32%Brand recognition growth
7Markets across NZ & APAC

The work, by function

Seventeen projects across four functions. Most recent roles first inside each one.

Design, psychology, and the systems in between.

Kia ora · こんにちは · Hallo · 您好

I’m Clova. It’s lovely to meet you.

An integrated marketer for 14 years, I’ve worked in-house, agency-side and freelance, across geographies and industries. My career has taken me through diverse B2B industries: professional services, SaaS, healthcare, education, financial services, FMCG food wholesale and manufacturing. I’ve had the privilege of working across APAC, including Hong Kong, Singapore, Japan, the Philippines, and now New Zealand.

Coming from a design and psychology background, I care about what something looks and feels like, how it works, and how it connects with people. Aesthetics, storytelling and branding come naturally to me. The emotional side of communication.

I embrace technology for how it helps people communicate better, work smarter, and solve problems more thoughtfully. Over the years I’ve worked extensively with CRM systems, marketing automation, eDM platforms and a range of MarTech tools, and more recently with AI in my own workflows.

As my life flows between worlds, cultures, systems, experiences and disciplines, the breadth of it humbles me and keeps me open, creative and resilient. Businesses can be vastly different, yet underneath, we all seek connection, growth and the feeling of being useful.

Clova Chan
Based
Christchurch, New Zealand
Work rights
New Zealand, Canada, Hong Kong
Languages
English, Cantonese, Mandarin, working Japanese
Markets worked
New Zealand, Hong Kong, Singapore, Japan, the Philippines
Education
MA Psychology, CUHK
BA (Hons) Fashion & Textiles Design, PolyU
Platforms
Salesforce Pardot, HubSpot, GA4, Google Tag Manager, Search Console, Google Ads, Cliniko, Xero

Where the work happened.

What people said.

“Clova is a smart, resourceful, and hands-on marketing manager who manages to get things done in a dynamic environment. She approaches problems from different angles and often comes up with creative solutions.”

Dr Edwin Lee, CFA CPA, Founder & CEO, Bridgeway Prime Shop Fund

“I am impressed by her extensive depth of industry and market knowledge. She did a good job in driving campaigns and optimising Google Ads.”

Rachel Alexander, Founder, Alexanders Digital Marketing

“With her background on design and trend forecasting, she excelled exceptionally well driving our rebranding project. She showed great commitment to deliver high quality work consistently.”

If any of this looks like a problem you have, let's talk.

Open to senior marketing roles in New Zealand, and to consulting engagements through Yours Sincerely.